Our Partner Lenders & Their Contact Information
We are committed to transparency and customer satisfaction. Please find below the contact information for each lender. If you have any queries, concerns, or grievances regarding your loan, feel free to reach out to the respective lender directly.
Name of the Grievance Redressal Officer: Ms. Pranaali Sawant
Email id: nodal.grievance@epimoney.com
Address: Epimoney Private Limited (FlexiLoans) 4th Floor, South Annexe, Tower 2, One World Centre, 841, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 400 013.
Telephone: 8879758863
1.1 Link to the Privacy Policy: https://flexiloans.com/regulatory#ui-id-1
1.2 Link to the Product details: https://flexiloans.com/
Grievance Redressal Officer: Mr. Amit Nosina
Company name: EarlySalary Services Private Limited
Tel: 020-67639797
Email: grievance@earlysalary.com
Customer Care:
Mail to care@earlysalary.com or call at 020-67639797
Redirection link for RE’s: www.earlysalary.in
Official Branch address of Grievance SPOC –
Name: Mr. Arijit Sen
Email id: grievance.finance@adityabirlacapital.com
Number: 080-45860196
Address: Aditya Birla Finance Limited, 10th Floor, R-Tech Park, Nirlon Complex, Goregaon, Mumbai - 400063
Grievance Redressal
Please find the private policy link below with grievance redressal officer details.
Name: Ms. Ajitha K
Contact Number: +91- 6358874622 [10.30 am to 6.00 pm (Monday to Friday except National Holidays)]
Email ID: grievance.redressal@lendingkart.com
https://www.lendingkart.com/privacy/
Name of the Grievance Redressal Officer: Ms. Julia Mathew
Email: julia.mathew@muthoot.com
Contact: 0471-4911626
Address: Muthoot Fincorp Limited, Muthoot Centre, TCNI 27/3022, Punnen Road, Thiruvananthapuram, Kerala, India 695001
https://www.muthootfincorp.com/privacy-policy
Grievance Redressal Officer: Mr. Nikhil Niranjan
Company name: True Credits Private Limited
Email: grievance@truecredits.in
Customer Care: 0120-4001028
Redirection link for RE’s: https://www.truecredits.in/client-grievance-redressal-policy
Contact No.: +91 7428196828 (Monday to Friday except Public Holidays; Timing: 9:30 AM to 6:00 PM)
Address: 5th Floor, Huda City Centre Metro Station, Sector - 29, Gurugram, Haryana - 122001
Website: https://www.truecredits.in/
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1. How to log in a complaint/where can a complaint be made
Any customer having a grievance/complaint/feedback with respect to the product and services
offered by InCred Financial Services Limited (hereinafter referred to as ‘the Company’) may
write to the Company’s Customer Service Department through any of the following channels:
Call at :18001022192
Email- care@incred.com
You may write a letter at the address- Unit No. 1203, 12th floor, B Wing, The Capital, Plot No.
C - 70, G Block, Bandra - Kurla Complex Mumbai-400051 Maharashtra
Website- www.incred.com
2. Whom to approach for redressal
Customers are requested to first raise their concerns through any of the channels mentioned
above. And if the same is not resolved within 5 days or if the customer is not satisfied with the
solution provided by the customer care service, then the customer may follow below escalations
for resolving their grievances,
Name: Ms. Rosy Dsouza
Contact: 022-42117799
Email Id: care@incred.com
In case the complaint is not resolved within a period of five days or if the customer is not
satisfied with the solution provided by Mr. Kiran Gawand then the customer may approach the
Grievance Redressal Officer. The name and contact details of the Grievance Redressal Officer is
as follows:
Grievance Redressal Officer Name: Mr. Vaidyanathan Ramamoorthy
E-mail ID: incred.grievance@incred.com
ETelephone no.: 022-42117799
Address: Incred Financial Services Limited, 1203, 12th Floor, B Wing, The Capital, Bandra
Kurla Complex, Mumbai - 400 051
https://www.incred.com/grievance.html
3. Details of InCred Personal Loan:
Details of InCred Personal loans can be found at https://personal-loans.incred.com/personal-loan
4. RBI Sachet Link: https://sachet.rbi.org.in/